Data Protection

Mamubazi Privacy Policy — Your Information Is Safe With Us

Protecting your privacy on Mamubazi is our top priority. This page clearly outlines what data we collect, how we use it, and what rights you have.

Last Updated: January 2026
Written in Bengali
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This Privacy Policy explains how your information is handled when you use the Mamubazi website and app.

Your data is never sold to third parties All Data Encrypted with SSL Your rights are fully protected

Summary: Mamubazi takes the privacy of your personal information very seriously. We only collect what is genuinely necessary to operate the platform and will never sell your data under any circumstances.

1 Introduction & Scope

This Privacy Policy ("Policy") describes the privacy practices of the Mamubazi platform ("Mamubazi", "we", "us"). It applies whenever you use the Mamubazi website or mobile app.

Mamubazi operates as a trusted online Sports Betting and gaming platform for users in Bangladesh. We believe that protecting user data is not just a legal requirement — it is our ethical responsibility. That is why our privacy policy has been built with full transparency, so you always know exactly where your information goes.

By creating an account or using the Mamubazi platform, you are considered to have automatically accepted this Privacy Policy. If you have any objections to any part of it, please refrain from using the platform and contact our support team.

2 What Information We Collect

Mamubazi only collects the information needed to operate the platform, maintain security, and deliver the best experience to you. Details are outlined below:

Type of Information What Is Collected When It Is Collected
Identity Information Full name, date of birth, national ID number KYC Verification Period
Contact Information Mobile number, email address At the time of registration
Financial Information Mobile banking number, transaction history At the time of deposit/withdrawal
Device Information IP address, browser type, device model Automatically on every visit
Usage Information Betting history, login times, page visits During Platform Use

We never collect data we don't need. No personal information beyond what is listed above is collected.

3 How Your Data Is Used

Mamubazi uses collected data strictly for defined purposes. It is never misused or applied beyond its intended scope.

  • Account Management: Your identity and contact details are used to create, verify, and secure your account.
  • Transaction Processing: Your financial information is used to process deposits and withdrawals and to send transaction confirmations.
  • Fraud Prevention: Device information and login patterns are analyzed to detect suspicious activity.
  • Service Improvement: We analyze usage data to continuously improve your experience on the platform.
  • Contact: We send emails or SMS to keep you informed about important updates, security alerts, and offers.
  • Legal Obligations: Your information is used to meet regulatory requirements and to prevent money laundering.

Our Commitment: We never sell your data to advertisers or third parties. Your information is used solely for the purposes stated above.

4 Cookies & Tracking Technologies

The Mamubazi website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

Cookies We Use:

  • Essential Cookies: Used to keep your login session active, verify security, and support the platform's core functionality.
  • Analytics Cookies: Used to understand which pages users visit and how they interact with the platform.
  • Preference Cookies: Used to remember your language, theme, and other preferences.

You can disable cookies at any time through your browser settings, though some features may become limited as a result. Cookie settings for the mobile app can be managed directly within the app.

5 Who Your Information Is Shared With

Mamubazi does not generally share your personal data with third parties. However, in certain circumstances, a limited amount of information may be shared:

  • Payment Processors: For processing deposits and withdrawals, only transaction data is shared with mobile banking services such as Mobile Pay, Nagad, and Rocket.
  • Legal Authorities: We are legally required to share relevant information in response to court orders, government investigations, or requests from regulatory authorities.
  • Security Partners: Limited data may be shared with specialist providers for fraud detection and cybersecurity purposes.

Our Clear Guarantee: Mamubazi never sells or transfers your information to advertisers, marketing companies, or any third party for commercial purposes.

6 Data Retention Period

Mamubazi retains your information only for as long as necessary. All data is kept while your account is active. Certain information must be retained after account closure due to legal obligations:

  • KYC and identity verification data: up to 5 years after account closure.
  • Financial transaction records: up to 7 years, in accordance with Bangladesh Bank guidelines.
  • Betting history: up to 2 years after account closure.
  • Login logs & device information: 6 months.

After the specified period, data is automatically deleted or anonymized.

7 Security Measures

Mamubazi uses internationally recognized security technologies to keep your data safe:

  • SSL/TLS Encryption: All data exchanged on the website and app is secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional verification step is required for logins and large transactions.
  • Server Security: Data servers are housed in physically secured data centers.
  • Regular Security Testing: Regular security audits are conducted by third-party cybersecurity experts.
  • Unusual Activity Monitoring: Automated alerts are triggered for any suspicious login attempts or transactions.

Keep in mind — no one can guarantee 100% security on the internet. Use a strong password to protect your account and never share it with anyone.

8 Your Privacy Rights

Mamubazi respects your data protection rights. You have the following rights:

Right to Access Your Data

You can request details of the information we hold about you. Submit a request to our support team and we'll provide a full breakdown within 30 days.

Right to Correct Your Data

To correct inaccurate or outdated information, contact our support team. Corrections will be made promptly upon verification.

Right to Erasure

After account closure, you may request deletion of any data that is not required to be retained under legal obligations.

Marketing Opt-Out

To stop receiving promotional emails or SMS, use the unsubscribe link at the bottom of any message or opt out through our support team.

Data Portability

To receive a copy of your data in a specific format, submit a request to our support team.

Right to Restrict Processing

You may request that the use of your information be restricted for specific purposes, though this may affect the functionality of the service.

To exercise any of your rights support@mamubazi.comEmail us or reach out via live chat.

9 Protection of Children & Minors

Mamubazi strictly enforces an 18+ policy. No person under the age of 18 is permitted to provide information or access the platform.

Minor Protection: If it is found that a minor has created an account using false information, that account will be immediately closed and any collected data will be securely deleted.

If a parent or guardian suspects their child is using Mamubazi, please contact our support team immediately. We will take swift action.

10 Changes to the Privacy Policy

Mamubazi may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified in advance by email or SMS.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

11 Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please get in touch with us:

Email: support@mamubazi.com

Live Chat: Click the chat button on the website or app — 24/7 support in Bangla.

Help Center: Help Center You'll find a detailed guide and FAQ on the page.

Our 6 Commitments to Protecting Your Privacy

Mamubazi is more than a betting platform — it's a trusted community where your data is kept safe.

Your Data Is Never Sold

Your name, phone number, email, or any other personal information is never sold to advertisers or third parties. That is Mamubazi's commitment.

256-bit Encryption

Every piece of data you exchange is protected by bank-grade 256-bit SSL encryption — completely unreadable to hackers or any third party.

Your Control

You have full control over your data — view, correct, delete, or opt out of marketing at any time. Just contact our support team and we'll take care of it as quickly as possible.

Minimal Data Collection

We only collect the data that is genuinely necessary to provide our services. No unnecessary information is ever requested — this is our data minimalism principle.

Deleted at a Set Time

Every piece of data has a defined retention period and is automatically deleted once that period expires. Your old data is never kept indefinitely.

Regular Security Audits

The platform undergoes regular security testing by third-party cybersecurity experts to ensure your information remains protected at all times.

Join Mamubazi today — your privacy is guaranteed

Your data is protected, your transactions are secure. Sign up and enjoy the best betting experience in Bangladesh.

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